This Agreement was last modified on 18 February 2016.

This post is also available in: 日本語 (Japanese)


We are committed to protecting your privacy online. The following Terms and Conditions apply only to place an order of goods listed on our website www.shivam.jp

If you do not agree to be bound by these terms and conditions you should stop using the website immediately.


1.Age Restrictions:

Persons under the age of 16 should not use this Web Site.

Persons from 16-18 years old should use this website only with the supervision of an Adult.

Order Information must be provided by or with the permission of an Adult.


  1. Purchase in our website www.shivam.jp is meant for individual customers and can buy in small quantities. Business customers shall contact us at info@shivam.jp


  1. All Content included on the Web Site, unless uploaded by Users, including, but not limited to, text, graphics, logos, icons, images, sound clips, video clips, data compilations, page layout, underlying code, and software is the property of shivam.jp, our affiliates or other relevant third parties.

You may not reproduce, copy, distribute, store or in any other fashion re-use material from the Web Site unless otherwise indicated on the Web Site or unless given express written permission to do so by shivam.jp


4.When using the communication e-mail or any other System on the Web Site you should do so in accordance with the following rules:

You must not use obscene or vulgar language.

You must not submit Content that is unlawful or otherwise objectionable. This includes, but is not limited to, content that is abusive, threatening, harassing, defamatory, ageist, sexist or racist;

You must not submit content that is intended to promote or incite violence;

The means by which you identify yourself must not violate these terms of use or any applicable laws;

You must not impersonate other people, particularly employees and representatives of Shivam or our affiliates


  1. You must not use our System for unauthorized mass-communication such as “spam” or “junk mail”.


  1. You acknowledge that shivam.jp reserves the right to monitor any and all communications made to us or using our System


7.This Web Site may contain links to other sites. Unless expressly stated, these sites are not under the control of shivam.jp or that of our affiliates. We assume no responsibility for the content of such web sites and disclaim liability for any and all forms of loss or damage arising out of the use of them.


8.The inclusion of a link to another site on this Web Site does not imply any endorsement of the sites themselves or of those in control of them.


  1. Accounts

In order to purchase Goods on this Web Site and to use the similar facilities, you are required to create an Account which will contain certain personal details which may vary based upon your use of the Web Site and we may not require payment information until you wish to make a purchase. By continuing to use this Web Site you represent and warrant that all information you submit is accurate and truthful and that you will keep this information accurate and up to date

Your creation of an Account is a further affirmation of your representation and warranty.


  1. It is recommended that you do not share your Account details, particularly your username and password. www.Shivam.jp accepts no liability for any losses or damages incurred as a result of your Account details being shared by you.


  1. If you have reason to believe that your Account details have been obtained by another without consent, you should contact shivam.jp immediately to suspend your Account and cancel any unauthorized purchases that may be pending. Please be aware that purchases can only be cancelled until they are dispatched. In the event that an unauthorized purchase is dispatched prior to your notifying us of the unauthorized nature of the purchase, shivam.jp accepts no liability or responsibility and you should make contact with the carrier detailed in the Purchase Information.


  1. Termination and Cancellation:

Shivam.jp may terminate your Account and will notify you by email and an explanation for the termination will be provided. Notwithstanding the foregoing, we reserve the right to terminate without giving reasons.


If Shivam.jp terminates your Account, any current or pending purchases on your Account will be cancelled and will not be dispatched.


Shivam.jp reserves the right to cancel purchases without stating reasons, for any reason prior to processing payment and dispatch.


If purchases are cancelled for any reason prior to dispatch, and if you have paid any amount in relation to those purchases, you will be refunded the amount.

If you terminate your Account any non-dispatched purchases will be cancelled and you will be refunded any monies paid in relation to those purchases.


  1. Goods, Pricing, and Availability

Where appropriate, you may be required to select the required [size] [model] [colour] [number] [pack] [other features] of the Goods that you are purchasing.


Shivam.jp does not represent or warrant that such Goods will be available. Stock indications are not provided on the Web Site


All pricing information on the Web Site is correct at the time of going online. Shivam reserves the right to change prices and alter or remove any special offers from time to time and as necessary. All pricing information is reviewed and updated as and when required.


Images may not match 100% of the goods. Price mark & Offers mentioned in the products’ top cover are not applicable unless it is mentioned on the website due special packing and courier expenses, All Price Marks are applicable only for sale at the shop.


All pricing information on the website is correct at the time of going online.. www.shivam.jp  reserves the right to change prices and alter or remove any special offers from time to time and as necessary. Our site contains a large number of goods and it is always possible that, despite our best efforts, some of the goods listed on our site may be incorrectly priced. We will normally verify prices as part of our dispatch procedures so that, where a product’s correct price is less than our stated price, we will charge the lower amount when dispatching the product to you.


  1. Where delivery instructions are left, without a signature, we cannot be held responsible for any missing goods. For example, if you request leaving in a bin where recycling may happen, or, in an outhouse that could be accessed by 3rd parties. The risk lies with you. Shivam.jp shall not be responsible for any lost theft or damage to such goods.


  1. In case that an item you ordered is not in stock we reserve the right to substitute it with smaller pack sizes, making up the required quantity, and/or another Brand of similar quality. Failing this we will either a) automatically refund the item or, b) if the item(s) represent a major part of your order, we would email you to advise you of the situation, with potential options, and request your advice on how you would like to proceed.


  1. Unforeseen Circumstances:

While every effort is made to meet our customers’ demands, cancellations or variations may be necessary as a result of unforeseen circumstances like an Act of God, war, strike, lockout, labour dispute, fire, flood, drought, or other causes beyond our reasonable control.


* shivam.jp mail address:info@shivam.jp


* Customer Support Hours: Tue to Sun– 9 am to 5 pm


* Customer Support closed on Public & National Holidays.


This policy is subject to review and updates as necessary by law, changes to our practices or for other operational, legal or regulatory reasons.


The Site is not intended for individuals under the age of 16.

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